Hi, it's Colleen. I answer this inbox myself, which is both a promise and a warning — I read everything, but I do it between colour clients, so a little patience goes a long way. …
Hi, it's Colleen. I answer this inbox myself, which is both a promise and a warning — I read everything, but I do it between colour clients, so a little patience goes a long way. If you've got a question, a correction, or an idea for the site, this is the right place to send it.
Email is genuinely the best option — I don't check social media DMs nearly as often, and things get lost. Send whatever's on your mind to [email protected] and I'll get back to you as soon as I can, usually within a few business days. If a week goes by, feel free to send a nudge; sometimes emails land in a spam folder and neither of us wins.
Honestly, most things. A few examples of what regularly shows up in that inbox:
If you're curious who's actually behind the site before you write in, the About Us page has the full story — fourteen years behind the chair in Providence, a client book that includes my own over-processed hair, and a whole philosophy built around what a look actually costs to maintain versus what looks good in a single photo. That context tends to answer a good chunk of the questions people send.
I want to help, and specificity helps me help faster. A few things that make a real difference:
Everything on Chic Style Daily — the colour formulas, the cutting techniques, the product mentions — is written from real salon experience, but it's still general information, not a personalized consultation. Hair, skin, and scalps vary a lot from person to person, and what works beautifully on one head can cause irritation or breakage on another. Please patch-test new colour or chemical products, be cautious with at-home bleach and box dye, and check with a licensed professional (or your dermatologist, if anything is unusual) before trying anything on hair that's already compromised, or on skin that's sensitive. For the full picture on how we frame advice like this, our Disclaimer is worth a quick read.
If your message is about how we handle comments, community behavior, or what's appropriate to post on the site, our Community Guidelines may already have your answer. And if it's about data, cookies, or how affiliate links work on the site, those specifics live on our privacy, cookie, and disclosure pages rather than in a one-off email reply — I try to point people there so the answer is consistent and easy to find again later.
Whatever the reason you're reaching out, thank you for taking the time. This site is small, personal, and genuinely read by the person who runs it — that's me, Colleen — and I'd rather hear from you directly than not at all. Write to [email protected], and I'll be in touch.
You can send your questions, partnerships, or suggestions using the form.